We leave no stone unturned – exceeding client expectations!
Working with the dedicated folks at BocaVox LLC has been an invaluable experience in collaborative educational innovation. Offering management services to over 200 accredited K-12 schools, we wanted to ensure that our educators—and the students, parents, and communities we serve—had access to the best possible methods of monitoring student success, identifying academic problems before they become crises, and ensuring that all stakeholders are informed, knowledgeable, and invested in the ultimate achievement of our learners. Maestro SIS, has provided us with much more than just monitoring and reporting features. Their team has worked tirelessly with us to customize their system to our needs, providing us with specialized pathways for grouping and communicating with students through our motivational and community-building endeavor and creating unique supervisory roles for educational professionals not previously available through a traditional brick-and-mortar mindset. The Maestro SIS team has not only been responsive and gracious with their time and energy but major contributors in helping us think most clearly through potential issues and problems, and of course, proactive solutions. They have ceased to be vendors and have truly become strategic partners and peers.
Mark Beadle, Sevenstar Academy
We are using Maestro Performer by BocaVox, LLC. We have used it since 2009 and I am extremely satisfied with it! I would definitely recommend Maestro. Here are some of the reasons why:
1) Almost 100% uptime
2) Fantastic service after sale
3) Ability to customize their product to the need of our statewide virtual school
4) Ability to build successful integrations
5) Problem-solving: If you bring a business process to them with which you are struggling, they will do their best to provide possible solutions to you.
6) Ability to update and upgrade: They can run simple new releases almost seamlessly with a minimum of downtime. For major product upgrades, they will work with you to schedule a time that works best for your school.
As a small, start-up institution, it was absolutely necessary to find an SIS that fit our needs without breaking the bank. But many of the popular options were simply too big and too costly for us, and I began to worry we’d end up with a product that simply didn’t work the way we needed it to.
Then we found Bocavox. Dean and his team took the time to understand the details that make our institution unique, and worked with us to find solutions that addressed our needs. Moreover, although our system is now fully implemented, their customer service remains unparalleled.
As a Bocavox customer, I know my concerns will always be addressed and my satisfaction valued. Now, as we grow, I am confident we have an SIS that will address and support that growth, leaving me the time and energy to focus more on the success of my students and the future of the institution.
BocaVox has always been there for us, through thick and thin, even though we have changed content providers 3 times in 3 years, had tremendous growth and a lot of turnover. We know we can always reach someone from BocaVox – even nights and weekends – to take care of our needs, and whenever we need something, it’s always URGENT! Unusually it’s just to fix something we did in a hurry and messed up, or to build a new report that the state is demanding – and you always come through for us! Your forms made it possible for us to get rid of 3 other systems. We never could have gotten to 50,000 enrollments without Maestro to take care of all the work we were doing by hand before we had BocaVox on our team!
Thank you for the continually phenomenal support!
Praise the lord… somebody needs a bottle of wine from me for this effort!
Thank you a million times. I am not sure how hard it was, but you did it so quickly. You don’t realize how much that helped us for a review we are having today. So grateful for your dedicated customer service.
It has been an absolute pleasure working with your team to get our instance of Maestro SIS up and running. Given our timeline, budget constraints and need for customization, it was nothing short of miraculous that your team has been able to deliver on time and within budget.
We are excited about the ongoing improvements and features that are constantly being added to the system, and appreciate the immediate support we always get from your team. You guys are geniuses when it comes to finding solutions to difficult problems!
BocaVox’s customer service is the best I have ever dealt with. They have worked extensively to provide us with a level of customization that we simply could not find with any other SIS.